Shipping Policy
A legal disclaimer
Effective Date: January 29, 2026
McSquared Customs produces both ready-made items and custom, made-to-order pieces. Because each product type is different, shipping timelines and methods may vary.
Processing Times
Ready-Made Products
Items listed as in stock typically ship within 3–5 business days after payment is received.
Custom and Made-to-Order Work
Custom pieces require build time before they can ship. Estimated production and shipping timelines will be provided during the quote and ordering process. Lead times vary based on:
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project size and complexity
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current order volume
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material and finishing requirements
Custom orders will not ship until the piece is fully completed and finished.
Shipping Methods
Orders are shipped using major carriers such as USPS, UPS, or FedEx, depending on size, weight, and destination.
Larger or heavier items may ship via specialty or freight carriers.
A tracking number will be provided once your order ships.
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Shipping Rates
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Shipping costs are calculated at checkout or included in your custom quote, based on:
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package size and weight
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destination address
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selected shipping speed (when options are available)
Delivery Times
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Transit times depend on the carrier and destination. Typical U.S. delivery after shipment is:
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2–7 business days for standard shipping
These times are estimates and not guaranteed.
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Local Pickup (if offered)
If local pickup is available for your order, details and scheduling instructions will be provided after your order is ready.
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Shipping Damage or Loss
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If your order arrives damaged:
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Keep all packaging materials.
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Take photos of the damage and packaging.
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Contact us within 3 days of delivery at info@mcsquaredcustoms.com.
We will work with you and the carrier to resolve the issue.
If a package is lost in transit, please contact us so we can initiate a carrier investigation.
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Incorrect Addresses
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Customers are responsible for providing an accurate shipping address.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may be required to resend the package.
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International Shipping
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International shipping may be available on a case-by-case basis for certain items.
Customers are responsible for any customs duties, taxes, or import fees required by their country.
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Delays Outside Our Control
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We are not responsible for carrier delays due to weather, holidays, or other events outside our control. However, we will assist in tracking and resolving delayed shipments whenever possible.
Contact
For shipping questions or concerns, contact:
McSquared Customs
info@mcsquaredcustoms.com
Huntsville, Alabama, USA